You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Alexis Franck
4 years agoExplorer | Level 3
Grey X on all dropbox files
Hello
Earlier this week, I reinstalled dropbox as to include my professionnal account aswell. I decided to go for smart sync as to save storage on my computer.
As such, I uninstalled dropbox,...
Jay
Dropbox Staff
Hi Alexis Franck, thanks for posting on the Community!
It seems that you're experiencing the issue at the bottom of this article on your device.
Do you have any other cloud providers running on your machine? Could you try temporarily quitting them to see if this helps?
This will help me to assist further!
It seems that you're experiencing the issue at the bottom of this article on your device.
Do you have any other cloud providers running on your machine? Could you try temporarily quitting them to see if this helps?
This will help me to assist further!
Alexis Franck
4 years agoExplorer | Level 3
I uninstalled One Drive, but it doesn't help.
I don't think I have any other cloud service running, which services are you thinking of ?
Alexis
- Jay4 years agoDropbox StaffThanks for the update, I'd recommend getting in contacting with the support team directly for further assistance.
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!
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