You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Alexis Franck's avatar
Alexis Franck
Explorer | Level 3
4 years ago

Grey X on all dropbox files

Hello   Earlier this week, I reinstalled dropbox as to include my professionnal account aswell. I decided to go for smart sync as to save storage on my computer. As such, I uninstalled dropbox,...
Desktop
GUI
Sync
Carla Moody's avatar
Carla Moody
New member | Level 2

all my photos have an x. how do i remove it and view my photos

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Carla Moody, sorry to see you're having trouble here.

 

If you right click on the files and choose to "make them available offline", are the gray X's replaced by green check marks and are you able to open the files?

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