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breadwild's avatar
breadwild
Explorer | Level 4
6 years ago

How to move a folder from my personal folder to the shared workspace

I just upgraded to the business account and all of my folders and files were put into what appears to be a personal folder. Within it, there is a folder that I want to be accessible to everyone (I've...
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  • Walter's avatar
    Walter
    6 years ago

    I am sorry I wasn't able to open any of the links you provided breadwild.

    Therefore, I reached out via email to the address you use for your forum's profile so we can work on this together. 

    Take a look at your inbox for my message and we'll take it from there. 

     

     

unhotelier's avatar
unhotelier
New member | Level 2

Hey am facing the exact same problem.

Unable to move a folder ( that was shared earlier with my team)

But which now is housed inside my Pink personal workspace

Am unable to understand the solution, Please help and this is something that

dropbox should solve immediately ; one can't pay more to make things complicated:-)

 

Manish

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

I'm sorry to hear you're having issues with this unhotelier. Could you post a screenshot of the exact error message you get when trying to do this so I can have a better view of the matter at hand? 

Also, keep in mind that team members and admins may move a shared folder into the team space as long as the following requirements are met:

  1. The user has edit access to the folder they are trying to move. To check this, follow these steps:
    a. Click “Manage” to the right of the folder
    b. See “Can edit” to the right of the individual user or group

  2. The “Manage access” setting is set to “Folder members”. To check this, follow the steps below:
    a. Click “Manage” to the right of the folder
    b. Click “Folder settings”
    c. See “Folder members” from the dropdown next to “Manage access”

  3. The folder is owned by someone on the same team as the user who is moving it into the team space.

Please note that moving a folder to the top level of the shared space is only allowed if the setting which allows top level folder editing has been enabled. If you are an admin and wish to allow other members of your team to move folders into the top level of your team's space, you can update the setting on the following page in the Admin Console: https://www.dropbox.com/team/admin/settings/management

I hope this helps and please keep me posted!

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