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Forum Discussion

bacreman's avatar
bacreman
New member | Level 1
18 days ago

I can't invite new members to a folder, it's asking me to upgrade to Dropbox Business.

I am trying to invite a new email address to my folder but I am getting blocked by a pop up for a free trial of DropBox Business.  I click on "Not Now" but it just reverts back to the folder page and...
dropbox business
File access
Shared Folders
  • AnastasiaDBX's avatar
    AnastasiaDBX
    18 days ago

    Hello! I am sorry to hear you're having trouble sharing a folder. Would you mind sharing a screenshot of where you're trying to add a person to the folder? You might be inadvertently inviting someone to your account, as opposed to just the folder. You should click on a "Share" or "Share folder" button instead. Let me know if that helps! 

bacreman's avatar
bacreman
New member | Level 1
18 days ago

I've "hovered" over folders and don't get an option to share, and yes, this is happening on other folders that I test. 

I appreciate you trying to help Megan - hopefully we can get this back to normal!

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