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eccentricbee's avatar
eccentricbee
Helpful | Level 5
6 months ago

I have embedded .mp files in an image, but they disappear after I upload the file to Dropbox.

I have a powerpoint file with images that have embedded music but when I upload to Dropbox they music is gone.
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  • eccentricbee's avatar
    eccentricbee
    5 months ago

    They were. I solved the issue by delivering on a flash drive as it was local. Still cannot understand why uploading to Dropbox stripped out the music.

    i was happy to find i could crop the video files there - which downloaded as discreet files still had the music BTW. Thanks for attempted help. At least it’s finished!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Are the embedded files also located in your Dropbox folder/account eccentricbee?

eccentricbee's avatar
eccentricbee
Helpful | Level 5
5 months ago

They were. I solved the issue by delivering on a flash drive as it was local. Still cannot understand why uploading to Dropbox stripped out the music.

i was happy to find i could crop the video files there - which downloaded as discreet files still had the music BTW. Thanks for attempted help. At least it’s finished!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Glad to hear everything is now resolved eccentricbee!

     

    If you need something else, please let me know and I will be more than happy to help every step of the way! 

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