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Forum Discussion

mmlemon's avatar
mmlemon
New member | Level 1
14 days ago

I want to check the upload/download files when using the app.

I have been using it at work for many years. It's very helpful, but sometimes the upload or download doesn't proceed. At that time, the message "Synchronizing XX files" will be displayed and no prog...
dropbox business
sync
upload
mmlemon's avatar
mmlemon
New member | Level 1

Thanks for your reply!

The screenshots are below:

task bar= Dropbox 213.4.4597, status=create 842 index

 

app status = sync 842

view sync issues(about 5 minute later)

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
12 days ago

Hey mmlemon - can you please clarify if the number shown in the app is changing or if it's stuck at the exact same number of files? 

Are you familiar with this Help Center article by the way? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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