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dana50's avatar
dana50
Explorer | Level 3
9 months ago

I'm an admin on Dropbox, but I can't create a folder - "You need permission to perform this action"

Hello guys,   I used Dropbox of business plan as a admin, but the folder cannot create and just pop-up notice that ' You need permission to perform this action' but.. I already admin and pai...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hi dana50 , thanks for bringing this to our attention.

 

Are you trying to create the folder from the main Dropbox page, or via the admin console?

 

This will help me to assist further!

  • dana50's avatar
    dana50
    Explorer | Level 3
    9 months ago

    From main drop box folder on window folder !

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Hey dana50! Can you send me a full screenshot of what exactly you see when trying to create a folder via your desktop app?

      • dana50's avatar
        dana50
        Explorer | Level 3
        9 months ago

        Everytime when i want to create folder, this pop-up showing always.. But i am already admin.

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