One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
ElPaso
7 months agoNew member | Level 2
I'm having issues renaming scanned files in the iOS Dropbox app
I use Dropbox App on my iPhone a lot for scanning. I scan the file, then select Rename and change to what I want the name to be. Today I scanned a document and clicked on Rename. I had the name i...
Jay
Dropbox Staff
7 months agoHi ElPaso, thanks for bringing this to our attention.
What iOS version and Dropbox mobile app version are you using currently?
This will help me to assist further!
- Dorsch11 days agoNew member | Level 1
An having the same issue in 2025. Anz reccomendations?
- Nancy11 days ago
Dropbox Staff
Hey Dorsch! Just to clarify, are you using the standalone Dropbox Scan app on your iOS device, or the document scanning feature that’s available on the Dropbox mobile app?
Is this something that you also noticed recently or has this been happening for a while?
If you have any relevant screenshots that you can provide, feel free to paste them here.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!