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Forum Discussion
Issue with Logic Pro files (.logicx)
I've been working with Dropbox for years. Has always worked well, until now. Many of my Logic Pro project files (.logicx) are corrupted and they won't sync to my Mac. When I download them through...
Walter
Dropbox Staff
Dropbox StaffHi there stevenmusic, thanks for posting on our Community and sorry to hear you're having issues with this.
Your issue kind of echoes this discussion. Could you have a look and let me know if that's the case indeed?
In the meantime, could you clarify your device's OS version, the version of the Dropbox desktop app installed there and the location of your Dropbox folder per the app's preferences under the sync tab?
Thanks!
Hi Walter, thank you for your reply. Yes the other discussion you refer to looks similar.
Here's a screenshot of a folder with two projects:
- One called "Elfie drums edit.logicx", behaving and syncing correctly;
- One 'corrupted' called "David (piano).logicx"
Both files have the .logicx extension, but as you can see, the 'corrupted' file shows a different icon in the browser and it doesn't show in the Finder. When I download the 'corrupted' file in the browser, Logic won't open it.
My OS is Ventura 13.6
My Dropbox is Located in my Home folder.
Dropbox version 185.4.6054
- Jay
Hi stevenmusic, thanks for the info. I'd recommend getting in contact with the support team directly for further assistance.
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system.Definitely! The ticket is #22820769
- Hannah
Thanks for the ticket number, stevenmusic.
I've passed your comments along to the agent working on your case and also raised the priority of the ticket, so they'll be getting back to you the soonest possible.
