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Forum Discussion
Issues with Camera Upload
I’ve been having issues with my Camera Upload feature in my IOS Dropbox App. Usually when I open the app on my iPhone X, Dropbox will start locating the photos that it hasn’t uploaded yet and start u...
I am having the exact same issue on an iPhone 12 Pro (and NO.... I have PLENTY of space left on the iPhone, DropBox and the PC I link to). I need to have this fixed ASAP!! If DropBox does not have a fix the need to find one!!
Same issue here, plenty of phone space on iPhone 11 Pro Max, I have the 2T Dropbox plan and plenty of space there. No uploads since April 23, 2021 and screen shows "Running camera uploads, Scanning your photo library"...but nothing happens. Everything is up-to-date as far as updates and still stuck here. Tried all the things that everyone else has. Need a fix ASAP!
My wife and I have both recently started having this issue. It's a huge disappointment since we almost exclusively use Dropbox to automatically backup up photos on our iOS devices.
She has a iPhone XS, I have an 11 Pro. Both phones have tons of storage free.
When we uninstalled and reinstalled the Dropbox app, it worked on her phone for a bit.. but then stopped again and is once again stuck at "Scanning your photo library...".
I tried the uninstall/reinstall again and it no longer has helped for either of our devices. Hopefully there will be a fix soon as we will not renew our subscriptions until this feature is working again.
I have been having the same issues since june 3., i hope they are working on a fix. if not the app is useless for me.
I am pretty sure the issue is with the location services. This happened a few years ago and the same thing appears to be happening.
I have the same issue. Plenty of space on iOS iPhone 12 and in my plan with DB. The app reports scanning files but doesn't upload. Previous versions worked perfectly but even by updating the app today, logging out and back in, it won't update by uploading my camera roll. Please fix this DB, and quickly!
I am in the same situation and have tried everything listed, but my photos quit uploading in April 2021. HELP! Please, Moderator, post more info!
