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Forum Discussion

Dan Laferriere's avatar
Dan Laferriere
Helpful | Level 6
2 months ago

I've set passwords for my shared links, but non team members don't get asked for one.

I have set passwords on folders I need to share with people who are not team members. (added a password to editing dan viewing links and saved it)

When I test this it by sending the link to an email address not part of the team it does not ask for a password.

 

Any suggestions?

  • Dan Laferriere's avatar
    Dan Laferriere
    2 months ago

    I figured it out. The folders were set to share with Team Members. I changed the Who has access to "Anyone with link".  

     

    I'm still perplexed about how the other user had access through the link and then got the error message. I changed that folder to "anyone with link" and it works.

     

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Dan Laferriere wrote:

    When I test this it by sending the link to an email address not part of the team it does not ask for a password.

    Any suggestions?


    Do they have Dropbox installed on their device? If so it will detect that and allow access as the device itself is authenticated. 

    • Dan Laferriere's avatar
      Dan Laferriere
      Helpful | Level 6

      Dropbox is not installed on the computer.

      I'm using the same computer to test the password feature before asking others in my group to use it. I created a new email account and user profile on my computer then sent the link that I had added a password to. I'm the admin for our team. Could that affect how the password feature works?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        Dan Laferriere wrote:

        Dropbox is not installed on the computer.

        I'm using the same computer to test the password feature before asking others in my group to use it. I created a new email account and user profile on my computer then sent the link that I had added a password to. I'm the admin for our team. Could that affect how the password feature works?


        Its almost certainly detecting the install somehow. 

         

        Try possibly using an incognito window and copying/pasting the link instead

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