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Forum Discussion
Dan Laferriere
2 months agoHelpful | Level 6
I've set passwords for my shared links, but non team members don't get asked for one.
I have set passwords on folders I need to share with people who are not team members. (added a password to editing dan viewing links and saved it)
When I test this it by sending the link to an emai...
- 2 months ago
I figured it out. The folders were set to share with Team Members. I changed the Who has access to "Anyone with link".
I'm still perplexed about how the other user had access through the link and then got the error message. I changed that folder to "anyone with link" and it works.
Dan Laferriere
Helpful | Level 6
Dropbox is not installed on the computer.
I'm using the same computer to test the password feature before asking others in my group to use it. I created a new email account and user profile on my computer then sent the link that I had added a password to. I'm the admin for our team. Could that affect how the password feature works?
Mark
2 months agoSuper User II
Dan Laferriere wrote:
Dropbox is not installed on the computer.
I'm using the same computer to test the password feature before asking others in my group to use it. I created a new email account and user profile on my computer then sent the link that I had added a password to. I'm the admin for our team. Could that affect how the password feature works?
Its almost certainly detecting the install somehow.
Try possibly using an incognito window and copying/pasting the link instead
- Dan Laferriere2 months agoHelpful | Level 6
I used the incognito mode and I just get a generic Dropbox URL.
I used a different computer and a new user email. When I click on the link, I get offered to enter a password when I click on the link. When the password is entered, I get an error message "That didn't work for some reason".
- Megan2 months agoDropbox Staff
Hey Dan Laferriere, thanks for posting here!
You mentioned that when you use an incognito tab on your browser, and paste the link there you get a generic Dropbox URL.
Would you be able to send me a screenshot?
Have you also tried clearing your browser's cache, by any chance?
- Dan Laferriere2 months agoHelpful | Level 6
I'm assuming you want a screen shot of the page I get InPrivate mode.
This is with new user account on the computer, so it seems like the cache should the clear.
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