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johgphotography's avatar
johgphotography
Explorer | Level 3
5 months ago

I've shared two folders with many users, but many of them haven't received the invite.

I recently had a senior photoshoot on a local school and when I wanted to deliver thee final pictures I tried to send 2 types of folders  1 was for the student activities and the other was a forlde...
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johgphotography's avatar
johgphotography
Explorer | Level 3
5 months ago
I invited them all via email invite….
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey johgphotography! To clarify, if you open the shared folder settings, do you see all the parents as members? Or are there users missing from the list?

 

Have all parents checked their email’s spam folders, as well? 

 

Finally, what they can do is check the Shared tab of their Dropbox accounts. If the folders have been shared with them, they could add them to their accounts via this tab directly.

 

Let me know if any of the above works.

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