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Tami 's avatar
Tami
New member | Level 2
6 months ago
Solved

Many team members can't see on their desktop app the files I've moved, or they get an error.

Hello.  I use the web version of dropbox (www.dropbox.com) to organize files.  Many of my team members prefer to use the DESKTOP version of drop box and open files through File Explorer.  Many of the...
  • Tami 's avatar
    Tami
    6 months ago
    • Nancy, thank you for the post.  I think we've figured this out.  We determined it was actually an ADOBE setting that was causing the problem.  We've UNCHECKED the 'Enable Protected Mode at Startup' and it seemed to work.  This is a known ADOBE issue as I understand.  

      We'll see if this continues to work!