We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
BG Mahesh
2 years agoExplorer | Level 3
Migrating from Mac to Mac using Migration Tool
Greetings, MacBook Pro (old machine): OS 12.6.5 MacBook Air (new machine): OS 13.3.1 1. I have been using Dropbox to backup my files on my MacBook Pro, all my files are online and only the o...
Jay
Dropbox Staff
Hi BG Mahesh, in general, we don't recommend using migration programs as they can affect the permissions and settings in Dropbox desktop application on the new machine.
Did you disable the computer backup feature prior to the migration, so that the folders would've been in their default locations on the new machine?
BG Mahesh
2 years agoExplorer | Level 3
No, I did not disable backup before migration. Should I have ideally logged out of Dropbox before starting migration?
Since I haven't really don't anything on the new MacBook, what do you suggest I do? Redo the migration with Dropbox-logged off?
- Jay2 years agoDropbox Staff
As it sounds like you still have the old machine to hand, I'd recommend disabling the backup first, and let it finish returning the backup folders back to their old locations.
Once that's confirmed, you can sign out of the Dropbox desktop application, and then begin the migration process to the new machine.
Signing into the Dropbox desktop application on the new machine will also give you the option to setup the computer backup again, and this time there shouldn't be any errors.
- BG Mahesh2 years agoExplorer | Level 3
So if I follow these steps, all the files I had backed up from my old machine will now be seen in the new machine, isn't it?
Post that, is there anyway I can use both old and new machine and get the dropbox files on both machines? Basically at work if I work on old machine, at home when I work on the new machine I will see all the changes done on the old machine, isn't it? But for that to happen, I will need to enable the backup on old machine. Correct?
- Jay2 years agoDropbox Staff
The computer backup is different to the normal Dropbox syncing process. The computer backup is just that, a one-way backup to the site that updates whenever you add files in those folders you've selected. They will be visible on the site alone, and can't directly be synced to the other machine, unless you download them manually.
However, what you're describing is just the normal syncing process, so if both computers have the Dropbox desktop application signed into the same account, and files in the Dropbox folder (and not in the folders used for the computer backup), then those files would sync to the other device. You don't need to have computer backup enabled for files to sync between machines.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
Related Content
- 2 years agoanonymous