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DeeLT's avatar
DeeLT
New member | Level 2
8 years ago

Missing "Copy Dropbox link"

I am trying to share some files but when I right click the file in Windows Explorer there is no "Copy Dropbox link" option.  The dropbox icon is showing in my system tray and I have restarted.  Any ideas how to fix this?  A restart has fixed it in the past, but not today

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  • JPehk's avatar
    JPehk
    7 years ago

    Hey, 

    FYI, I fixed this issue by unlinking my computer and relinking it.

    I'm using Windows 7. Reinstalling Dropbox didn't have any effect.

    Hope it helps!

    • epage722's avatar
      epage722
      Explorer | Level 3
      8 years ago

      I'm having the same issue on a win 10 pc. Windows explorer no longer displays the dropbox icon or the or the options to share, copy link or view on dropbox when you right click files or folders in dropbox. I assume this is a registry issue, which setting control this? I have uninstalled and reinstalled dropox, that did not resolve the issue.

       

      Dropbox Version 31.3.18

      Dropbox is running

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        8 years ago

        Hey there, epage722, firstly, it looks like you're running the beta version of the app.

         

        Our first step would be to downgrade you to the stable build to ensure this isn't due to that reason.

         

        Please login to the following page:

         

        https://www.dropbox.com/account

         

        Once there, uncheck the "Include me in early releases" button. This will keep your account on the stable build.

         

        Now, simply redownload the app here, and let me know if the issue persists.

         

        DeeLT, check the same steps as above.

         

        If that doesn't help, please ensure that you can see the syncing icons in the Dropbox folder. If you can't see any, this means either it isn't the Dropbox folder or the desktop app isn't working as it should. In both cases, the Copy Dropbox Link context menu won't appear.

         

        Hope this helps!

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