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Forum Discussion
Move all files and folders from one Dropbox account to another as admin.
We acquired a company that was also using Dropbox and I need to move all the content from that account to our main account and delete that account. There are only 10 users in the account and as Admin I have been tasked with moving everything. I tried doing it using the share folder between the 2 accounts, but I am unable to update the folder permissions in the new location. The majority of the folders I'll be moving are owned by the Team. How can I update the permissions so everyone can edit and use the folders in the new location? I do have the ability to log in as the user since we upgraded both accounts to Business accounts. I need to do this over the weekend so any help would be appreciated.
Hey Vmanda, I definitely see where you're coming from and I'm going to note everything.
Our main goal is to listen to your needs because it allows us to fully appreciate how Dropbox fits into and influences your daily routine.
As an alternative, you can also check this Help Center article if you wish to merge the two teams together. Or, you could always call our Support and ask them to assist you while you follow the steps on your end, in order for them to guide you and check what you could do differently.
I hope this clarifies!
- Megan
Dropbox Staff
Hey Vmanda, let's jump right into this!
If I understand the situation correctly, it sounds like you're using a Business team on your end.
What is a little unclear is if the Dropbox account you're talking about is part of your Business team, or not. Is it a separate account or a member of your Business team? Would you mind clarifying?
In regards to shared folders, keep in mind that you'd need to have access to the shared folder's owner, in order to pass ownership to the Dropbox account you wish.
Keep me posted, and we'll take it from there!
Hi Megan,
We have 2 completely separate Dropbox accounts. Company A & Company B. I am admin on both accounts but with different email addresses. I need to move everything from Company B into Company A Dropbox and give access to shared files to the correct users.
