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Forum Discussion
JeffCEO
9 months agoExplorer | Level 4
Moving folder into a folder creates error "Couldn't move 1 item [Folder Name]"
Hello -
I am attempting to move all of my files from one account to another, so I am trying to follow the instructions via link below.
https://help.dropbox.com/organize/move-files-between-a...
- 9 months ago
Since you have already shared the folder, on the non-team member account you can simply create another folder with the same name elsewhere, and then drag the contents of the shared folder into the new private folder. Does this generate the same error?
JeffCEO
Explorer | Level 4
I've already shared the team folder with the non-team member account. I see the shared folder in that non-team account. But when I try to drag that folder into another folder, I get the same error.
How do I copy the folder once I have it shared with the non-team account?
I need to somehow make a copy so that after I'm done with the process, I can delete the folders from the original business/team account.
Jay
9 months agoDropbox Staff
Since you have already shared the folder, on the non-team member account you can simply create another folder with the same name elsewhere, and then drag the contents of the shared folder into the new private folder. Does this generate the same error?
- JeffCEO9 months agoExplorer | Level 4
This works sometimes. When I have subfolders or files that are shared with someone else, it generates the same error. This is also going to take a lot more time.
I guess if this is the only solution, then I'll have to do it. But definitely not ideal.
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