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Forum Discussion
My Dropbox folder for my workplace is missing on Mac OS
I've recently gotten a new laptop and have reinstalled Dropbox on it.
My workplace has a "<Workplace> Dropbox" folder with all our relevant shared admin files and folders. These folders were vi...
Jay
Dropbox Staff
Dropbox StaffHi RyRy, thanks for bringing this to our attention.
Could you let me know what version of the Dropbox desktop application you're running?
Additionally, where is the location of the Dropbox folder as it appears in Finder?
This will help me to assist further!
Thanks for your reply Jay --
I'm running version 208.4.5824
The location of the dropbox folder is Users --> RVW --> Dropbox Folder
Let me know what you think, Ryan
- Jay
Are there any files attempting to sync down to your computer through the Dropbox desktop application?
What message you you see when you click the Dropbox icon in the menu bar?
Hi,
The folder has the blue sync icon next to it but I can't see files attempting to sync and there has been no change in the folder for over an hour.
When i click the Dropbox icon in the menu bar, I am shown my activity in the past 7 days and my team's activity. However, the details of the activity may be incorrect (though I cannot say for certain).
R
- Jay
Thanks for the info. Could you try the steps in this article to see if they help with the syncing issue?
