You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

TiaTia's avatar
TiaTia
New member | Level 2
11 months ago

My folders are hidden

I recently got a new computer and installed dropbox. But suddenly some of my folders are hidden. I have never hide folders before. Does any one know how to retrieve the hidden folders?
Dropbox Basic
Share
Shared Folders
  • Tia Tia's avatar
    Tia Tia
    11 months ago

    I found them back!! It happens because those shared folders have bigger size than my storage.

     

    Thank you for your help ❤️

Mark's avatar
Mark
Icon for Super User II rankSuper User II
11 months ago

How do you mean 'hidden' ? What is happening?

  • TiaTia's avatar
    TiaTia
    New member | Level 2
    11 months ago

    Two of my shared folders cannot be seen in my account, but still available in others acoounts. 

    My account is still the owner of those hidden folders.

     

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      11 months ago

      If you dont see them online either try going to www.dropbox.com/share and see if you can rejoin

      • Tia Tia's avatar
        Tia Tia
        New member | Level 2
        11 months ago

        I found them back!! It happens because those shared folders have bigger size than my storage.

         

        Thank you for your help ❤️

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!