Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Hey Damien C.1, sorry to jump in here.
It's actually expected not to receive notifications on the mobile app every time someone adds/edits a file in a shared folder.
If you want, as a workaround, you can follow the steps in this article to "follow" the folder; that way, you can receive email notifications for file actions in the folder.
I hope this helps.
Hello Megan,
Thank you again for the support.
Everything is activated on the phone (but no option is specifically related to shared folder).
Damien
Hey Damien C.1, sorry to jump in here.
It's actually expected not to receive notifications on the mobile app every time someone adds/edits a file in a shared folder.
If you want, as a workaround, you can follow the steps in this article to "follow" the folder; that way, you can receive email notifications for file actions in the folder.
I hope this helps.
Hello Hannah,
Thank you for the answer.
Ok, that would be a nice feature (just saying 😇 (Is there a "suggestion" area where I could submit the idea? Maybe here : https://www.dropboxforum.com/t5/Dropbox-ideas/idb-p/101002013)).
Best regards,
Damien
Hi Damien C.1! Sorry for jumping in here.
You can most definitely create an idea for this here. Please follow these tips to make sure our users can easily find the idea and vote for it.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!