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niravdinmali's avatar
niravdinmali
New member | Level 2
8 months ago

Office files not opening / saving

After upgrading my Mac Studio to Sonoma and dropbox, am unable to create new office files in dropbox. Also unable to open existing office files. Please help.

 

P.S: My MacBook Pro laptop has also been upgraded to Sonoma and latest dropbox, but there the office files are opening and saving fine.

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  • niravdinmali's avatar
    niravdinmali
    8 months ago

    SOLVED: uninstalled dropbox, unlinked the device, reinstalled dropbox, signed in but it hung up. Restarted computer, signed in dropbox, all good now. Please note, just uninstalling dropbox will NOT work. Unlinking must be done. 

  • niravdinmali's avatar
    niravdinmali
    New member | Level 2
    8 months ago

    SOLVED: uninstalled dropbox, unlinked the device, reinstalled dropbox, signed in but it hung up. Restarted computer, signed in dropbox, all good now. Please note, just uninstalling dropbox will NOT work. Unlinking must be done. 

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