You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

awtravis77's avatar
awtravis77
New member | Level 1
7 hours ago

Our old computer crashed and the one we're using now is trying to sync old files.

Our computer at work crashed unexpectedly. My Dropbox account which I use for work has 2 shared folders. We are now up and running on a back up computer that I had used Dropbox on previously (4 years...
Desktop
Storage space
Sync
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 hours ago

Thanks for posting on the Community, awtravis77.

Can you clarify if, when your other device crashed, it had synced everything online to your Dropbox account at that point? Can you see all of your latest updates on www.dropbox.com? 

Let me know and we’ll go from here.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!