Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

Forum Discussion

Beak's avatar
Beak
New member | Level 1
10 days ago

People asked to create account when viewing my files

If I send a link to one of my folders and the person via the link is taken to the opening page, they find they are confronted with a banner asking them to creat an account. One can clic outside of th...
Shared Files
Shared Folders
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Beak, thanks for reaching out to the Dropbox Community.

This pop-up cannot be turned off, I'm afraid, but I will make sure to pass your feedback to our team about this.

Can you also please confirm that the link you're sending is a "view-only" one and not a "can edit" one?

Thanks.

Beak's avatar
Beak
New member | Level 1
10 days ago

It is a view only

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    10 days ago

    Thanks for confirming, Beak.

    I've made sure to pass your comments along to our team.

    If you have any questions, don't hesitate to let us know!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!