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AnnieX's avatar
AnnieX
Explorer | Level 3
2 years ago
Solved

People with password sharing option disappeared?

I have been using Dropbox Plus for years and I no longer have the option to share folders with passwords. I do not know if something is wrong with my program right now, or if this is yet another new ...
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  • lisadbx's avatar
    lisadbx
    2 years ago

    If you already shared this file with the user via email, or if they already joined the folder, then they already have access and do not need to enter password. This is slightly different than how the previous link password worked, but it does protect your content the same way since anyone who does not already have access will still need to enter the password. 

  • AnnieX's avatar
    AnnieX
    Explorer | Level 3
    2 years ago

    Yes. Several times. I tried it with several folders. None of them worked.

     

    Is the only way to do it on dropbox.com or the mobile version now?? It was working fine on the desktop version. Please bring that back.

    • lisadbx's avatar
      lisadbx
      Icon for Dropbox Engineer rankDropbox Engineer
      2 years ago

      Thanks for reporting the issue. This is not expected and we are working on a fix. In the meantime, you can use the dropbox.com website or mobile app to set password. 

      • TBat's avatar
        TBat
        Explorer | Level 4
        2 years ago

        Any word on this? I'm getting this exact same problem for the desktop app and it was working fine a couple weeks ago. Now the "Who has access" dropdown only gives two options: "Anyone with link" and "Only people invited", when there used to be a third option for "Only people with password".

         

        Now I can only set folder passwords via the browser. Not sure if this is related, but it appears the "view permission" sharing link has been changed from "dropbox.com/sh/[folder link]" to "dropbox.com/scl/fo/[folder link]h?rlkey=[key]". It still correctly prompts you for the password, thankfully.

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