You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
AnnieX
2 years agoExplorer | Level 3
People with password sharing option disappeared?
I have been using Dropbox Plus for years and I no longer have the option to share folders with passwords. I do not know if something is wrong with my program right now, or if this is yet another new ...
- 10 months ago
If you already shared this file with the user via email, or if they already joined the folder, then they already have access and do not need to enter password. This is slightly different than how the previous link password worked, but it does protect your content the same way since anyone who does not already have access will still need to enter the password.
Mark
2 years agoSuper User II
- AnnieX2 years agoExplorer | Level 3
Yes. Several times. I tried it with several folders. None of them worked.
Is the only way to do it on dropbox.com or the mobile version now?? It was working fine on the desktop version. Please bring that back.
- lisadbx2 years agoDropbox Engineer
Thanks for reporting the issue. This is not expected and we are working on a fix. In the meantime, you can use the dropbox.com website or mobile app to set password.
- TBat2 years agoExplorer | Level 4
Any word on this? I'm getting this exact same problem for the desktop app and it was working fine a couple weeks ago. Now the "Who has access" dropdown only gives two options: "Anyone with link" and "Only people invited", when there used to be a third option for "Only people with password".
Now I can only set folder passwords via the browser. Not sure if this is related, but it appears the "view permission" sharing link has been changed from "dropbox.com/sh/[folder link]" to "dropbox.com/scl/fo/[folder link]h?rlkey=[key]". It still correctly prompts you for the password, thankfully.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!