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Forum Discussion

Mark G.'s avatar
Mark G.
New member | Level 1
10 years ago

Perpetually "Syncing (3 files remaining)"

I recently upgraded to a new iMac (IS X Yosemite Version 10.10.1) and transferred all my files, programs and settings from the Time Capsule backup from my older Mac.

Dropbox seemed to transfer fine, but the sync is perpetually "stuck" with the message "Syncing (3 files remaining)".

I have tried unlinking and re-establishing my connection to my Dropbox folder.
I have tried completely uninstalling and reinstalling Dropbox.
I have tried the terminal file listed on the support page (sudo chflags -R nouchg ~/Dropbox ~/.dropbox ~/.dropbox-master)
... and get the following error message.

chflags: /Users/mjgolden/.dropbox-master: No such file or directory
Marks-iMac:~ mjgolden$

Each time the same result: The same message about 3 files and the icon in the menu bar shows the syncing badge.

Any suggestions?

  • Thanks for the help.  I also identified the files that were causing the trouble (in Mac OSX, in the finder, follow the blue 'syncing' symbol) and renamed the folder containing the files.  Problem solved.

  • tilda p.'s avatar
    tilda p.
    New member | Level 1

    found two dangling/dead symbolic links in the bucket. deleted them and the "Syncing (2 files remaining)" resolved.

    • CanyonKid's avatar
      CanyonKid
      New member | Level 2

      Thanks for the help.  I also identified the files that were causing the trouble (in Mac OSX, in the finder, follow the blue 'syncing' symbol) and renamed the folder containing the files.  Problem solved.

  • Eric N.10's avatar
    Eric N.10
    New member | Level 1

    I had this issue. Peter H's method fixed it. Thanks Peter.

    Mac OS 10.10.3

  • Jeffrey C.12's avatar
    Jeffrey C.12
    New member | Level 1

    They can't fix it.  You have to fix it.

    I did something similar to Peter.

    Identify the problematic folder that syncs perpetually.

    Set up a new folder, moves the files from the problem folder to the new folder.

    The problem should go away.

  • Eleanor B.1's avatar
    Eleanor B.1
    Helpful | Level 5

    But how do I find the three "problem files"?  The greyed-out message in the status menu shows the partial title of one, but I can't find that file on my computer.

  • Robin Mary G.'s avatar
    Robin Mary G.
    New member | Level 2

    Eleanor B, I did it by following the blue arrowed folders (rather than green checks) as above. Surprisingly and pleasantly easy. They were ONLY on my computer, not on the Dropbox.com site at all. Maybe yours are only on the website, not on your computer. (Hope that you have solved this problem before now, but it took me about 2 months! Thanks, Peter H.)

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