Forum Discussion

Explorer | Level 3

6 months ago

Make available offline doesn't show up in my settings or on my drop-down menus on my Windows 11

smart sync doesn't show up in my settings or on my dropdown menus on my new computer. Windows 11.

Megan
6 months ago
As a last step: have you tried an advanced re-install using these steps randy123?

Explorer | Level 3

BTW- My IT tech installed DP with admin privileges. And this is a brand new computer with factory installation of windows.

Dropbox Staff

6 months ago

As a last step: have you tried an advanced re-install using these steps randy123?

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!