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Forum Discussion

randy123's avatar
randy123
Explorer | Level 3
6 months ago

Make available offline doesn't show up in my settings or on my drop-down menus on my Windows 11

smart sync doesn't show up in my settings or on my dropdown menus on my new computer. Windows 11.
Desktop
Dropbox Pro
Sync
Windows
  • Megan's avatar
    Megan
    6 months ago

    As a last step: have you tried an advanced re-install using these steps randy123?

randy123's avatar
randy123
Explorer | Level 3

BTW- My IT tech installed DP with admin privileges.  And this is a brand new computer with factory installation of windows.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
6 months ago

As a last step: have you tried an advanced re-install using these steps randy123?

  • randy123's avatar
    randy123
    Explorer | Level 3
    6 months ago

    Just did the advanced reinstall and it looks like it's working. Thx!

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      That's fantastic randy123!

       

      If you need anything else give us a shout, we'll be one post away! 😎

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