We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

sandychisholm's avatar
sandychisholm
New member | Level 2
2 months ago

How can I reconnect to existing files/folders?

I have installed Dropbox on a new PC.  The application appears to work but I'm unable to connect with an earlier-created library of files and folders.  To be clear, I don't have new documents to add,...
Desktop
Folders
Sync
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi sandychisholm, thanks for bringing this to our attention.

 

Could you clarify what you mean by an earlier created library? 

 

Is this a Dropbox folder on your computer, or the files that are on the site already?

 

This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!