You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

amy0828's avatar
amy0828
Helpful | Level 5
2 years ago

Renewing password for sharing files

<looking for someone to help me out with setting up passwords for sharing files...>   I had no trouble sharing files and documents by setting up passwords by both browser and apps until last month....
Share
Shared Links
  • amy0828's avatar
    amy0828
    2 years ago

    Hi Hanna, 

     

    Thanks for your quick revert. Dropbox team has helped me solving my problems. I appreciate your support. 

     

    Thanks,

    Eimi 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Sorry to see you're having trouble with setting passwords for your shared links, amy0828.

 

Would you mind sending us a couple of screenshots of the process you're following and where you get stuck with these preset passwords?

 

Just make sure you hide any personal info from the screenshots.

 

Also, have you tried doing this from a different browser or a private browsing window?

 

Thanks in advance for your reply!

  • amy0828's avatar
    amy0828
    Helpful | Level 5
    2 years ago

    Hi Hanna, 

     

    Thanks for your quick revert. Dropbox team has helped me solving my problems. I appreciate your support. 

     

    Thanks,

    Eimi 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!