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amy0828's avatar
amy0828
Helpful | Level 5
2 years ago

Renewing password for sharing files

<looking for someone to help me out with setting up passwords for sharing files...>   I had no trouble sharing files and documents by setting up passwords by both browser and apps until last month....
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  • amy0828's avatar
    amy0828
    2 years ago

    Hi Hanna, 

     

    Thanks for your quick revert. Dropbox team has helped me solving my problems. I appreciate your support. 

     

    Thanks,

    Eimi 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Sorry to see you're having trouble with setting passwords for your shared links, amy0828.

 

Would you mind sending us a couple of screenshots of the process you're following and where you get stuck with these preset passwords?

 

Just make sure you hide any personal info from the screenshots.

 

Also, have you tried doing this from a different browser or a private browsing window?

 

Thanks in advance for your reply!

amy0828's avatar
amy0828
Helpful | Level 5
2 years ago

Hi Hanna, 

 

Thanks for your quick revert. Dropbox team has helped me solving my problems. I appreciate your support. 

 

Thanks,

Eimi 

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