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Forum Discussion
i3dsolutions
4 years agoExplorer | Level 4
Revit sync notification on desktop app
Hello everyone, I am working on Windows 10, current update, starting this week Dropbox sends me a (red) notification on the tray icon every time I save a Revit file, it says "couldn't sync files". ...
Jay
Dropbox Staff
Hi i3dsolutions, thanks for joining the Community!
Are these files located in a specific folder, or in random locations in your Dropbox folder?
Could you click the Dropbox icon, then your avatar on the top right, and 'View sync issues' to see more information on the error?
This will help me to assist further!
Are these files located in a specific folder, or in random locations in your Dropbox folder?
Could you click the Dropbox icon, then your avatar on the top right, and 'View sync issues' to see more information on the error?
This will help me to assist further!
i3dsolutions
4 years agoExplorer | Level 4
All my files are (neatly organized) in DropBox, never had any issue for years until this past week where only Revit files show the warning.
- Jay4 years agoDropbox StaffWhat happens if you click the option in the yellow bar to view the sync issues?
- i3dsolutions4 years agoExplorer | Level 4
Hi Jay, when clicked, it displays this pop up that says "no errors", and then the red warning notification appears in the tray on the next save and so on...
- Jay4 years agoDropbox StaffThanks for alerting us to this problem. Dropbox engineers are aware of the behavior and are working on a solution.
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