Forum Discussion

geryit's avatar
geryit
Explorer | Level 4
3 years ago
Solved

Disable automation notification on Desktop Mac

I see the badge notification on the desktop even though I closed all notifications from Mac and account and snoozed notifications all day.

 

 

 

desktop
Mac
Notifications
  • Nancy's avatar
    Nancy
    3 years ago

    Hey geryit, thanks for the screenshot and sorry for jumping in. 

     

    At the moment, I’m afraid it’s not possible to completely disable this type of notifications. 

     

    However, from what I could find, there may be an update soon that will allow you to control how many notifications you get about automations.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi geryit, thanks for bringing this to our attention.

     

    If you click the notification bell icon, do you see any messages in yellow there?

     

    This will help me to assist further!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        The red dot means it hasn't been read. Could you click on it, or the option on the top right to Mark all as read? This should remove the desktop notification.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Have you tried unchecking all notifications within the preferences page in the desktop app?

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey geryit, thanks for the screenshot and sorry for jumping in. 

         

        At the moment, I’m afraid it’s not possible to completely disable this type of notifications. 

         

        However, from what I could find, there may be an update soon that will allow you to control how many notifications you get about automations.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions