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Forum Discussion
Scan Document feature freezes on "Waiting to Upload"
Howdy all, I keep getting a glitch when attempting to create a document through the Dropbox "Scan Document" feature. I can scan the document, make adjustments, etc, but once I hit "Save" it gets stu...
Hi all,
We have pushed a server-side fix. You should see that the Doc Scanner now functions as expected.
There's no need to update to a new build, as the fix exists on our server.
Many thanks for your patience!
Ross_S
Dropbox Staff
Dropbox StaffHi all,
We have pushed a server-side fix. You should see that the Doc Scanner now functions as expected.
There's no need to update to a new build, as the fix exists on our server.
Many thanks for your patience!
Ross,
I am having the same issue. Is the solution still a server issue? I have tried chatting with the help center. That was no help at all. So here I am.
I have done all of the items listed in the OP as those were the solutions according to DB those did not help at all.
I do not have a work around for this issue and need a solution as soon as possible.
Thank you so much for your time!
