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Forum Discussion
Shared folder with external party not showing uploaded files.
I have a shared folder with an external party. He has uploaded several documents but they are not showing on my dropbox desktop or browser. The files are showing on his end as uploaded. What can I do...
Rich
Super User II
Super User II
Stephen L 24 wrote:
I sent him a shared link.
A shared link doesn't allow a person to upload files back to you. It's a view-only method of sharing. If he used the Add to Dropbox option to add the folder to his account, he added a separate copy that does not sync back to you.
You either need to invite him to a shared folder, or you can use a File Request if he won't need to access the files after he uploads them to you.
When I enter his email to "Share" it says "This email isn't on your Dropbox team" and doesn't allow me to Share the folder.
I'm trying to figure out the easiest way to share a folder with an external party and allow them to add files that both internal and external parties can see. Does dropbox allow that functionality?
- Rich
Stephen L 24 wrote:
When I enter his email to "Share" it says "This email isn't on your Dropbox team" and doesn't allow me to Share the folder.
If you're the team admin for the account, check the sharing settings for your team. If you're not the admin, you'll need to contact your team admin.
