We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

MDLprod's avatar
MDLprod
Explorer | Level 3
10 months ago

Shared Folders & File Uploads from Secondary Emails

Hi! I have been invited to a shared folder twice, to my personal gmail account which is my primary dropbox team and to a secondary email that is linked to my dropbox.  I am able to access the shared ...
dropbox business
Share
Shared Folders
  • Rich's avatar
    Rich
    10 months ago
    MDLprod wrote:

    I'm asking because I need to create a file upload link and I want the link to originate from my secondary email (not my gmail).

    It doesn't work that way. It will always be your primary email.

MDLprod's avatar
MDLprod
Explorer | Level 3

Thank you for the confirmation, but that doesn't feel right because when I create a file upload request, there is a footer at the bottom that says the file will be uploaded to my "First name last name" dropbox account instead of the owner of the shared folder. Shouldn't the owner of the shared folder be the end point for the upload? For example, If the owner of the shared folder removed me, I would loose access to anything uploaded so why is my name on the footer? 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi MDLprod, could you confirm that the behavior you're experiencing is different to what is described in this article?

  • MDLprod's avatar
    MDLprod
    Explorer | Level 3
    10 months ago

    Yes, my issue is different. I'm all set on having secondary emails. And Rich answered my base question, so technically my quesiton is answered but I was also commenting that I think we should be able to select a secondary email as the "sender" of a file request instead of the footer in the request saying it's coming from our personal name. I'm fine for now, but it would be a nice feature to add to future updates. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!