Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

fingolfin78's avatar
fingolfin78
Explorer | Level 3
2 years ago

Sharing activity suspended

Hi,  when I try to share a folder, I receve a similar message: "Sharing of file impossible - We suspended your sharing activity due to a violation of Dropbox's Acceptable Use Policy, our Terms of S...
Dropbox Basic
Error Messages
Share
fingolfin78's avatar
fingolfin78
Explorer | Level 3
2 years ago

Thank you very much for your answer, @Rich.

I tried to search into the support page, but I only found chatbox and community.

Is there any other way to contact them?

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey fingolfin78, sorry to jump in here, but would it be OK if we reached out via email to have a further look internally? 

  • fingolfin78's avatar
    fingolfin78
    Explorer | Level 3
    2 years ago

    @Walter: It would be really appreciated.

    Thank you

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi fingolfin78, I've created a ticket for you, please could you reply to it when you get a chance!

      • fingolfin78's avatar
        fingolfin78
        Explorer | Level 3
        2 years ago

        I've just replied to your mail.

        Thank you.

         

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions