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foolio's avatar
foolio
Explorer | Level 4
4 years ago

Sharing from iPhone Photos to Dropbox

Hi. I have an iPhone 12. When I am In its Photos, I want to share a photo to Dropbox, into my chosen folder. I select photo, then the share icon, then Dropbox in the available places/apps, and in the...
Mobile
Sync
upload
  • Jay's avatar
    Jay
    4 years ago
    Hi foolio, it looks like you're following the the steps to 'share' a file by using Dropbox, instead of saving it to Dropbox, hence why it's asking you for an email address to share it to.

    Could you try scrolling down the original options to find one that says save or add to Dropbox? You might need to expand the options or edit them to view all choices.
foolio's avatar
foolio
Explorer | Level 4

Hi Hannah. The word cancel is blue (so 'live'); but the word 'Post', the 'Message (optional)' section are grey. In the 'Save To' section it has managed to select the folder I want to drop into, but it's just that the Post option remains grey.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hi foolio, it looks like you're following the the steps to 'share' a file by using Dropbox, instead of saving it to Dropbox, hence why it's asking you for an email address to share it to.

Could you try scrolling down the original options to find one that says save or add to Dropbox? You might need to expand the options or edit them to view all choices.
  • foolio's avatar
    foolio
    Explorer | Level 4
    4 years ago
    Thanks Jay. That insight led me to check the app options that come up (clicking on the 3 dots to see more). I removed then ‘added’ Dropbox as an app (again) and that has fixed it.
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      I'm glad to hear you were able to locate the correct option. Enjoy your weekend!

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