Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆
Forum Discussion
Saldanaj
2 days agoNew member | Level 1
Some of my photos upload as DNG or PNG and not as JPG files - how can I avoid this?
I Have an iPhone and some few times pictures are uploaded into Dropbox as DNG or PNG files. How this can be avoided? I would like ALL pictures uploaded the same format as JPG files.
Thanks for your help.
- RichSuper User II
Saldanaj wrote:
... pictures are uploaded into Dropbox as DNG or PNG files. How this can be avoided? I would like ALL pictures uploaded the same format as JPG files.
Dropbox will convert HEIC photos to JPG if you have that option enabled in the Camera Uploads settings within the Dropbox app. All other image types are uploaded in whatever format the file is in. For instance, if you take a screenshot, the iPhone saves that as a PNG file, so Dropbox uploads it as a PNG file.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!