You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

lukeneedshelp's avatar
lukeneedshelp
New member | Level 2
26 days ago

Stuck on indexing on Mac

Hi. I re-installed Dropbox due to a day of files not syncing. It's now not even indexing files. Any help would be appreciated. I've tried fixing permissions, only syncing a small number of folders, n...
Desktop
dropbox business
Mac
Sync
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey lukeneedshelp, thanks for bringing this to our attention.

 

Did you notice that this started happening after some kind of update on your OS or the Dropbox app?

 

What's the exact sync status when hovering over the Dropbox icon in your menu bar?

 

Let me know and we'll go from there.

lukeneedshelp's avatar
lukeneedshelp
New member | Level 2
26 days ago

Hi Hannah - I've been on the new mac OS for at least a week now so not totally new. Thetoolbar says Dropbox 211.4.6008 Indexing...

 

Thanks in advance.

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