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Forum Discussion

BruceFH's avatar
BruceFH
Explorer | Level 3
5 months ago

Syncing issue: Files I upload on desktop won't show up on the website

Dropbox does not sync. I upload data onto DropBox on my PC, but it does not upload to the website, so is not available from other devices. Please can someone help?
Desktop
Sync
Web
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey BruceFH - sorry to hear about your syncing issue.

 

Can you clarify your device's OS version, and the version and status of the Dropbox desktop app as shown in your system tray?

 

Thanks!

  • BruceFH's avatar
    BruceFH
    Explorer | Level 3
    5 months ago

    Hi Walter,

    Thanks for assisting.

    Windows 10 Pro Ver 22H2

    Dropbox app 202.4.5551

    Is this what you need?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      How about the app's status, Bruce? Is it 'up to date' or still syncing? 

      • BruceFH's avatar
        BruceFH
        Explorer | Level 3
        5 months ago

        How/where do I see that, Walter?

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