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mauri1's avatar
mauri1
Helpful | Level 6
2 years ago
Solved

Syncing problem on Sonoma 14.1

Hi to everyone I have a MacBook Pro with M1 chip and Sonoma 14.1.installed. Since yesterday files are non syncing any more locally and the dropbox icon show the syncing process. Full disk access is g...
desktop
Mac
sync
  • mauri1's avatar
    mauri1
    2 years ago

    Problem apparently fixed by signing out and signing in. Thanks in any case for your help.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi mauri1, thanks for bringing this to our attention.

 

What happens if you try to add a file onto the Dropbox site?

 

When you click the icon in the menu bar, what message appears on the bottom left?

 

This will help me to assist further!

  • mauri1's avatar
    mauri1
    Helpful | Level 6
    2 years ago

    Syncing...

    It seems not to be working in both directions (download and upload)

     

    • mauri1's avatar
      mauri1
      Helpful | Level 6
      2 years ago

      I also upgraded the operating system to Sonoma 14.1.2. Thanks

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

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