You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Kristian5's avatar
Kristian5
New member | Level 2
4 months ago

The desktop app isn't compatible on Mac Sonoma 14.5?

Hi,

I upgraded to Sonoma 14.5 and then the icon disappeared from the upper list and it says "the system doesn't support Dropbox". I tried to download the App., but it doesn´t work. Strangely enough it worked with Sonoma 14.4 (!). 

Can you pls help?

 

Thanks!  

Desktop
Install
Mac
Setting up the apps
  • Kristian5's avatar
    Kristian5
    4 months ago

     Hi,

    Thanks for the swift reply. Actually now it told me that it was too many computers (>3). Maybe that was also the problem yesterday, but the error message was different. 

    So it seems to be explained and solved!

    Best wishes,

    Kristian

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hi Kristian5, thanks for bringing this to our attention.

     

    Could you attach a screenshot showing this error you mentioned?

     

    This will help me to assist further!

    • Kristian5's avatar
      Kristian5
      New member | Level 2
      4 months ago

       Hi,

      Thanks for the swift reply. Actually now it told me that it was too many computers (>3). Maybe that was also the problem yesterday, but the error message was different. 

      So it seems to be explained and solved!

      Best wishes,

      Kristian

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        4 months ago

        No worries, glad to hear you were able to resolve the issue!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!