Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Hi nealnino,
I'm sorry to hear about your Dropbox issues. You may try these steps to see if it helps:
Check Internet: Ensure your connection is stable and fast.
Update Dropbox: Make sure you have the latest version.
Adjust Bandwidth: Go to Preferences > Bandwidth and select "Don't limit" for upload and download rates.
Disable LAN Sync: Uncheck "Enable LAN sync" in Preferences > Bandwidth. Pause & Resume Syncing: Pause syncing, wait a few minutes, then resume.
Reinstall Dropbox: Uninstall, restart, and reinstall Dropbox. Check Conflicts:
Temporarily disable antivirus/firewall to see if it helps.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!