It is taking a very long time to sync files with MacBook. Rest of team uses PCs and not having the same issues. Documents that I create or edit on my Mac are not syncing. I've tried pausing sync and restarting and that usually restarts the sync, but this is not a workable solution in a fast-paced office. Solutions, please??

Thanks for letting us know about this, Wendy Craig! Can you clarify the current syncing status and app version that you see on your Dropbox app? I’d also like you to right-click on your local Dropbox folder, go to the “Get info” option from the drop-down menu and send me a screenshot of the next window you’ll see. If it shows that it’s calculating the size of your files, please give it a minute till the process is done. Let me know once you have more details.

DropBox tells me it is syncing 5 files, never tells me that I am up to date. When I hit "sync issues", it tells me that I don't have any sync issues. Version is 219.4.4463.

having no luck with the screen shot

Thanks for the screenshot! It looks like your Dropbox folder currently contains more than 300k files within, which could be the culprit for the performance issues you’re having (you can also read more details here).If you have any large folders that you don’t need synced locally, can you please remove them from the desktop app with the use of selective sync and let me know if there's any change to the app’s behavior?

My files take a long time to sync on my MacBook desktop app.