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Forum Discussion
"That didn't work for some reason" error; I can't open my shared link.
I have a shared link to a gaming document that I've been using for a while. However, every time I've tried to use the link over the pass couple of days, I get the message shown below.
I've refr...
No. If the permissions changed on the file then only the owner can fix it.
Before I removed the link from your post I tested it myself, and while I didn't get the "This didn't work ..." error that you're getting, it did prompt me to sign in to an account to verify my access.
Only the owner will be able to resolve this for you. I would suggest leaving a reply on the forum where you found the file and maybe the owner will see it.
Hi Nancy. Yes, the error message occurs in an incognito window and on other links. Unforutately, I'm not able to get in contact with the owner of the link as I do not have their contact information.
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Megan
Dropbox Staff
Dropbox StaffHey Drykon, Is it possible that they are sending you a shared folder or an editing link, instead of a link with "view only" permissions?
I'm asking, because we had a similar case in this thread, and that seemed to be the cause.
It is a "View Only" link, but that was intentional. I'm not trying to edit the document, only read it.
- Hannah
Hey Drykon, what's the file type? If you save it to your account, can you preview it?
[link removed]
I'd been able to view it without an account via that link up until about a week ago. When I got the error message, I made an account, but still have unable to view the doc. Additionally, sicne I can't view it, I'm not given the option to save it to my account.
