We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

DD77's avatar
DD77
New member | Level 2
17 days ago

The "Copy Dropbox link" option is missing on Finder and new files are no longer syncing.

I have created a new file for a client who shared his folder and the file did not come through. I checked on my mobile app and the files aren't in there. I also checked on my web browser and the new ...
Desktop
Mac
Sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
16 days ago

Hey julies, sorry to hear about this.

 

Could you please let mus know your device's exact OS version and the status and version of the Dropbox desktop app installed there as well?

 

If you could also send us a screenshot of the options you get when you right click on files in your Dropbox folder, I'd appreciate it. 

 

Thanks a bunch! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!