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Forum Discussion

cheng_guanwen's avatar
cheng_guanwen
Explorer | Level 3
11 months ago

The update button on the webpage is gray

The update button on the DropBox webpage is grayed out and cannot be clicked. It shows that I do not have permission to upload files. My account is a business account and I am the administrator of th...
dropbox business
Permissions
Sync
upload
Web
cheng_guanwen's avatar
cheng_guanwen
Explorer | Level 3

I checked and found that I have access to the team space folder.

Is that why I chose the root directory for the entire team space?

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Would you mind clarifying what you mean about choosing the root directory for the entire team space, cheng_guanwen?

  • cheng_guanwen's avatar
    cheng_guanwen
    Explorer | Level 3
    11 months ago

    Our project was originally able to upload files in the team root directory, but the root directory of this account cannot be uploaded. I want to know what settings have caused this situation.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      11 months ago

      You should be able to find the setting for the top level management in your admin console here.

       

      Do you see that it's different to what it used to be?

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