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Forum Discussion

geeggg's avatar
geeggg
New member | Level 2
2 years ago

Unable to back up?

I'm trying to back up my documents, downloads, and desktop, but for whatever reason it still hasn't happened though it's been a week. I've checked unlimited bandwidth and done everything I could fath...
Computer Backup
Desktop
Dropbox Backup
Sync
Web
  • geeggg's avatar
    geeggg
    2 years ago

    Hi again,

    I'm not sure what changed, but it seems to be working now. Thank you so much for your efforts to help, though!

     

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi geeggg, thanks for bringing this to our attention.

 

Could you attach a screenshot showing this page on the site?

 

What is the current status of the Dropbox desktop application?

 

This will help me to assist further!

  • geeggg's avatar
    geeggg
    New member | Level 2
    2 years ago

    Hi Jay,

    Here you are!

     

     Although it says the last backup performed was on the 19th, nothing has actually been backed up as you can probably see by the file size.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      What is the status of the Dropbox desktop application? A screenshot showing this would help.

      • geeggg's avatar
        geeggg
        New member | Level 2
        2 years ago

        Hi again,

        I'm not sure what changed, but it seems to be working now. Thank you so much for your efforts to help, though!

         

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