We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

geeggg's avatar
geeggg
New member | Level 2
2 years ago

Unable to back up?

I'm trying to back up my documents, downloads, and desktop, but for whatever reason it still hasn't happened though it's been a week. I've checked unlimited bandwidth and done everything I could fath...
Computer Backup
Desktop
Dropbox Backup
Sync
Web
  • geeggg's avatar
    geeggg
    2 years ago

    Hi again,

    I'm not sure what changed, but it seems to be working now. Thank you so much for your efforts to help, though!

     

geeggg's avatar
geeggg
New member | Level 2

Hi Jay,

Here you are!

 

 Although it says the last backup performed was on the 19th, nothing has actually been backed up as you can probably see by the file size.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

What is the status of the Dropbox desktop application? A screenshot showing this would help.

  • geeggg's avatar
    geeggg
    New member | Level 2
    2 years ago

    Hi again,

    I'm not sure what changed, but it seems to be working now. Thank you so much for your efforts to help, though!

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad to see that it's starting to back up now. Let me know if you experience any further issues in the future.

       

      Enjoy the rest of your week!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!