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Forum Discussion

Ryan T.6's avatar
Ryan T.6
Helpful | Level 6
3 years ago

Updating #### files , 5000+ files

I bought 2TB dropbox a few week ago. After syncing it still says Updating 5,### files. What is it doing? will it ever be done updating files? everything seems to be backed up and synced. ive set many...
Desktop
Sync
  • Ryan T.6's avatar
    Ryan T.6
    3 years ago

    I figured it out.

     

    I had a broken iCloud Library with 5600 files/pictures but wasnt taking up any disk space. When you go into the folder you just see Xs on all the icons/previews. Comparing the size of the pictures folder in Dropbox web with the folder on my computer via Wiztree helped.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Ryan T.6, thanks for bringing this to our attention.

 

Is this occurring for files in specific folders, or just in random locations?

 

This will help me to assist further!

Ryan T.6's avatar
Ryan T.6
Helpful | Level 6
3 years ago

This is my entire Dropbox after I did the backup process of all my main folders. It has otherwise finished syncing. Image below.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Could you try fixing the hardlinks and permissions by using these steps?

    • Ryan T.6's avatar
      Ryan T.6
      Helpful | Level 6
      3 years ago

      Thanks for the idea Jay but no luck.

      I pause a few different times, do both commands (or just 1 and unpause), and still happens.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey Ryan T.6, sorry to jump in, but have you rebooted your computer since you first noticed this?

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